Shipping Policy

What are the delivery charges?


Delivery charge varies based on Location
Sellers incur relatively higher shipping costs on low value items. In such cases, charging a nominal delivery charge helps them offset logistics costs. Please check your order summary to understand the delivery charges for individual products.

 


What is the estimated delivery time?


Sellers generally procure and ship the items within the time specified on the product page. Business days exclude public holidays and Sundays.


Estimated delivery time depends on the following factors:
•    The Seller offering the product
•    Product's availability with the Seller
•    The destination to which you want the order shipped to and location of the Seller.

Why does the estimated delivery time vary for each seller?


You have probably noticed varying estimated delivery times for sellers of the product you are interested in. Delivery times are influenced by product availability, geographic location of the Seller, your shipping destination and the courier partner's time-to-deliver in your location.

Seller does not/cannot ship to my area. Why?


Please enter your pincode on the product page (you don't have to enter it every single time) to know whether the product can be delivered to your location.
If you haven't provided your pincode until the checkout stage, the pincode in your shipping address will be used to check for serviceability.


Whether your location can be serviced or not depends on
•    Whether the Seller ships to your location
•    Legal restrictions, if any, in shipping particular products to your location
•    The availability of reliable courier partners in your location
At times Sellers prefer not to ship to certain locations. This is entirely at their discretion.

I need to return an item, What to do?


Contact Us to initiate a return. You will receive a call explaining the process, once you have initiated a return. The pick-up cannot be arranged by us, you can return the item through a third-party courier service. Return fees are borne by you.

Does Brickwayz Shop deliver internationally?


As of now, Brickwayz Shop doesn't deliver items internationally.
You will be able to make your purchases on our site from anywhere in the world with credit/debit cards issued in India and 21 other countries, but please ensure the delivery address is in India.